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IT Systems Specialist - Entry

IT Systems Specialist - Entry [ https://www.governmentjobs.com/careers/kingcounty/jobs/4671755 ] 09/25/2024 11:39 AM PDT

King County is driving to become the best run government in the country. For King County Information Technology (KCIT) that means innovating and iterating on how we deliver high quality services and solutions to our customers.   

KCIT is seeking to hire an IT Systems Specialist Entry to join our team. This position will be performing level 1 technology support with KCIT Support Teams. The successful candidate will be expected to work and manage assigned tickets in KCIT’s IT Service Management Tool (Cherwell). The primary function is supporting walk-up window, queue triage, onboarding, offboarding, transfer, move, hardware, software, printer queues and IT equipment peripherals to Executive branch customers.

**King County Department of Information Technology (KCIT) *
*KCIT uses the power of technology to digitally transform King County. Building vibrant communities through digital equity and social justice, KCIT offers innovative solutions that engage, empower, and serve our residents, businesses, communities and interested stakeholders. As the first-place recipient of the 15th annual National Association of Counties (NACo) Digital Counties Survey, KCIT is recognized for its vision, strategy, innovation, and collaboration. KCIT has a focus of delivering smart technology solutions that support customers, building stronger communities through innovation.
 
KCIT is providing the building blocks for many of the region's most critical services. As the business solutions partner, we collaborate with the 18 County departments to develop products and services that better serve the needs of our customers and our community. To learn more about KCIT, please visit: http://kingcounty.gov/depts/it.aspx   
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