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IT End User Support 1

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IT End User Support 1 [ https://www.governmentjobs.com/careers/bellevuewa/Jobs/4337383?utm_medium=email&utm_source=govdelivery ]
Bellevue is a dynamic, international and multicultural, future-focused Smart City serving approximately 145,000 residents. Our Council vision is: “Bellevue welcomes the world, our diversity is our strength.” We value all employees and their contributions. The City invests in its employees and encourages and rewards employee growth and development by building on our commonalities and our differences. Bellevue is high tech hub, noted for its diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. We work collectively to make it a place where you want to work, live and play. 
 
The IT Department consists of 60 talented employees serving over 1,700 staff in 12 departments across 40 different locations.   The IT Department supports the computers, applications, network, servers, communications, and services needed to support high quality City operations. In 2023, the City of Bellevue won second place in the Center for Digital Government Digital Cities Survey for our work in advancing digital government and Smart City.  As technology continues to evolve, ITD’s partnership with customers is critical to successful technology adoption.  
 
If this sounds like an exciting place to work, then you might be a great fit for our *IT End User Support 1* role.  The person holding this position provides front-line support to end-users on software and hardware related needs to ensure continuous operation of the City. The successful candidate requires initiative, the ability to collaborate with a high performing team.  Solid judgment, comfort with ambiguous information, able to perform critical analysis of problems to determine correct solution and possessing a breadth of technical skills covering computing hardware, operating systems, help desk support and escalation, imaging, procurement and asset management. body { font-size: 1em; font-family: Arial, Verdana, sans-serif; font-weight: normal; font-style: normal; color: #333333; }

 


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